Shipping & Handling

Due to the recent COVID-19 pandemic, at times there may be a slight delay in the dispatch of your order or increased delivery times. We are working as hard as we can to get your order out to you as quickly as possible and we thank you for your patience and support during this time. If you have any questions regarding your order, please email us at paragonprestigeau@gmail.com

 

ORDER PROCESSING DETAILS

Once your order is verified and your payment is approved, it will take approximately 1 - 5 business days (excluding weekends and holidays) to process your order. Once this is complete, orders are shipped from our warehouse.

 

SHIPPING TIMEFRAMES

Shipping times vary depending on your location – the table below outlines the estimated time-frame periods of delivery.

LOCATION

ESTIMATED SHIPPING TIME

United States

7-20 business days

Australia, New Zealand

10-30 business days

Canada, Europe

10 – 20 business days

Mexico, South America

15-30 business days

 *Please be aware that the estimated timeframes outlined above do not include our 1-5 day processing time*

 

 

SHIPPING AND HANDLING

All orders will be dispatched from our warehouse within 1-5 business days. All orders are also tracked, which means from the moment your item leaves our warehouse right through to it's delivery, you can track where it is using your tracking number.

You tracking number will be provided to you once your order has been processed and shipped. Depending on the shipping company used to ship to your location and it may take a couple of days for the shipping information to updated on their end and for it to be visible when checking your tracing number.. If your tracking code is not working and it has been longer than 5 business days from when you placed your order with us, please contact our support team via the “Contact Us” tab.

Paragon Prestige does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect or invalid addresses.